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Technical Support is a top
priority for The ANMSoft. Whether you’re an existing client or a newcomer, we’d
like to help you to find what you’re looking for as efficiently as possible.
Below you’ll find a list of support we provide to our clients.
Software Support
ANMSoft has a wide range of software supports to meet your business needs. We
support ACCPAC Accounting, MYOB, QuickBooks, Microsoft Word, Microsoft Access,
Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Windows
95/98/ME/XP/NT/2000/2003, Microsoft FrontPage, Microsoft SQL Server, Microsoft
Office, Microsoft BackOffice Server, Microsoft Exchange Server, Microsoft Small
Business Server, Microsoft ISA Server, Oracle, Novell, UNIX, Linux and many
more.
Training Support
ANMSoft knows the importance of support, especially during the weeks and months
following a major implementation. We provide training customized to your
particular needs. The ANMSoft team is dedicated to training your people
completely and effectively. It is important to us that your staff is comfortable
with the transition to a new system or process, and that they fully understand
their improved system’s capabilities and new features.
Consulting Support
Any successful business needs outside help from time to time in order to rise
above the competition. ANMSoft gives you that edge. Our consultants are
professionally trained to deal with manufacturing, accounting, sales and
distribution. We will improve your efficiency through business processes.
Database Support
ANMSoft supports industry-leading databases such as Pervasive SQL, Microsoft SQL
and Linux-based systems. Our services include database design, repair, recovery
and maintenance.
Networking Support
An efficient network is essential for profit maximization. Our
industry-certified network consultants and technicians build, maintain and
support industry products such as Microsoft Windows NT/2000/2003, Novell
Netware, Unix Server, Linux Server, Citrix Servers, Cisco Systems, Routers,
Switches, Hubs, Bridges, and Network Cards.
Internet Support
The Internet is the greatest marketing tool ever created. Effective use of
this medium provides limitless growth potential for your company. We help
clients build Internet infrastructure as well as service, maintenance and
support.
Desktop Support and System Services
ANMSoft assists clients with day-to-day service and issue resolution as it
relates to PC technology. Clients who don’t know where to call can depend on
ANMSoft as their first line of support.
Data Recovery Support
Corrupt or destroyed data means lost revenue and a less profit. Stop the
bleeding before the wounds turn fatal. ANMSoft is your ‘911 call’ to recover
damaged or missing data as an alternative to restoring from backup.
Hardware Support
Hardware is the backbone of any well-run organization. We sell and support
industry-standard products such as TOSHIBA, IBM, HP, Compaq, Sony, Dell,
Gateway, Cicero, eMachines, Medion, Averatec, and Twinhead.
Custom Programming Support
Our philosophy is to provide close to ‘out of the box solutions’ without
going into custom programming. If custom programming is required, ANMSoft will
create the modules to accommodate missing functionality not available in the
system.
e-Business Support
e-Commerce is moving at the speed of light. We will ensure your business
keeps pace. ANMSoft will advance clients with e-business technology. E-Business
can include shopping carts and brochure ware. Our creative forms of marketing
will help drive your revenues higher.
Needs Analysis
Our expertise in working with clients in
various industries is second to none. This gives ANMSoft an advantage in
understanding processes and finding stable, cost-effective solutions. We have
extensive experience in accounting, workflow, report analysis, report writing
and database design. Using these skills, we will devise a strategy to increase
your company’s operating efficiency and reduce costs. ANMSoft will help you
change to an existing technology or introduce a new technology to improve your
operations.
System Integration
ANMSoft realizes the importance of having an
accounting system that will interface with other applications within an
organization. Our in depth knowledge of system integration will eliminate the
need to double enter information. This is crucial to accelerating the flow of
data through any successful company while reducing the possibilities of human
error. It is our promise to provide the best.
Help Desk & Training
We provide extensive training to our clients
to ensure that they have complete understanding of the new systems. However, in
case any further assistance is required , we provide 24-Hours live telephonic
support for all products that we deliver and required by our clients.
Online Troubleshooting
We provide 24 hours online troubleshooting
and network maintenance solutions to our clients.
Onsite Repairs
We have over 250 onsite technician and
network engineers to serve you better. Feel free to contact us anytime for
onsite repairs, troubleshooting, systems and network installation,
configuration, virus removal, data backup, data recovery, firewall installation,
Home/Office networking, Router Hubs Switches Installation, cabling and whatever
your needs are. We are open 24x7x365.
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